Frequently Asked Questions

Have questions? We've got answers! Here are some of the most common questions we receive about our cleaning services.

What areas do you serve?

Enchanted Cleaning Solution proudly serves communities throughout New Mexico. Contact us to see if we provide service in your area.

What cleaning services do you offer?

We offer a variety of professional cleaning services, including:

Residential Cleaning
Commercial Cleaning
Deep Cleaning
Move-In Cleaning
Move-Out Cleaning
Recurring Cleaning (Weekly, Bi-Weekly, & Monthly)
Apartment Cleaning
Office Cleaning

If you're looking for a service not listed, feel free to ask—we're happy to discuss your cleaning needs.

Do I need to be home during the cleaning?

No. Many of our clients provide access to their home or business while they're away. If you prefer to be present during the cleaning, that's perfectly fine too.

How often should I schedule cleaning?

It depends on your needs. We offer:

Weekly
Bi-Weekly
Monthly
One-Time Cleanings
Deep Cleanings
Move-In & Move-Out Cleanings

We'll help you choose the schedule that works best for your home or business.

Do you bring your own cleaning supplies?

Yes! We arrive with the professional cleaning supplies and equipment needed to complete the job. If you'd prefer we use specific products in your home, just let us know in advance.

Are your cleaning products safe?

We use quality cleaning products designed to leave your home or business clean and fresh. If you have allergies, sensitivities, children, or pets, let us know and we'll do our best to accommodate your preferences.

How long will my cleaning take?

The length of a cleaning depends on the size of the property, its condition, and the services requested. We'll provide an estimated timeframe when scheduling your appointment.

How much do your services cost?

Every home and business is different, so pricing is based on factors like the size of the space, the type of cleaning, and how often you'd like service.

Do you offer one-time cleanings?

Yes! Whether you're preparing for guests, hosting a special event, moving, or simply need a fresh start, we offer one-time cleaning services.

What if I need to reschedule?

We understand that plans change. Just contact us as soon as possible, and we'll work with you to reschedule your appointment.

What payment methods do you accept?

We accept multiple payment methods for your convenience. Contact us if you have questions about payment options.

Do you clean businesses?

Absolutely! We provide commercial cleaning services for offices, retail spaces, and other businesses, helping you maintain a clean and professional environment.

What makes Enchanted Cleaning Solution different?

As a family-owned and operated business, we believe in providing dependable service with a personal touch. We take pride in our work, pay attention to the details, and treat every home and business with care and respect. Our goal is to build lasting relationships through quality service, honesty, and reliability.

How do I book a cleaning?

Booking is easy! Simply contact us by phone or email to request your free estimate. We'll discuss your needs, answer any questions, and schedule a time that works for you.

Still Have Questions?

We're here to help! If you don't see your question listed above, feel free to reach out. We'd be happy to answer your questions and help you find the cleaning services that best fit your needs.

📞 Contact Enchanted Cleaning Solution today for your free estimate!

505-577-7933 or 505-803-8434